Business Model – value-add distribution

Stable and resilient revenue growth is achieved through our focus on Essential Products and Services funded by customers’ operating model rather than capital budgets and supplied across a range of specialised industry segments. By supplying Essential Solutions, not just products, we build strong, long term relationships with our customers and suppliers, which support sustainable and attractive margins.

Finally, we encourage an entrepreneurial culture in our businesses through our decentralised management structure. These Essential Values ensure that decisions are made close to the customer and that the businesses are agile and responsive to changes in the market and the competitive environment.